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Rotational Engineer

3 months ago


Brooklyn, New York, United States Horizontal Talent Full time
8.1 Update: Team, this Rotational Engineer just released. The title is unique, but essentially this team is looking for someone who has 5+ years of strong technical support experience, they will need to be onsite at their Brooklyn, Ohio location. I have added additional notes below. We will be allowed to submit a MAX of 2 candidates here.

New ACTIVE Role

Project Overview: Key Bank is looking for a Rotational Engineer to support a 4 month, project. This position will sit onsite in Brooklyn Ohio. Banking and financial experience is strongly preferred. Onsite Location: 4910 Tiedeman Road, Brooklyn, OH

Spotlight Notes:
  • This position is not client facing it is only with internal employees only
  • They will be supporting issues that are within the local Ohio -KeyBank footprint
  • This Engineer will fix all situations that pop up that need technical attention
  • They would love all candidates who have platform expertise
  • They are also looking to groom this person to be pushed into future roles within the organization
Technical Skills- Must Have Skills
  • 5+ years of experience doing Technical Support
  • ServiceNow
  • SSCM
  • Platform Support
Soft Skills
  • Great communication
  • Work with other end users to communicate technical changes and updates
Needed for every submittal:
NO C2C
MMDD
Right to Represent -
"I_________ (Candidate Name), give __________ (Supplier Name), the right to represent me for the position of ___________ (Job Title and Job #) at Key Bank.
SSN ( last 3 only)
No Logo Resume - Pease include write up bullet points ONLY at the top of the resume underneath the name of your candidate.
Required:Has this candidate applied with Key Bank in the last 12 months for a position?
Required:Has this candidate ever worked with Key Bank before?
Required:Please provide date of birth (MM/DD) and SSN ( last 3 digits only)


*3 MAX submittals per firm**
BR: $75.40/hr MAX
Max Mark Up of 45%


Write up:
  • Confirm years of experience as a Rotational Engineer
  • List any banking or financial experience if applicable
  • Confirm they have experience with platform support
  • Confirm they have worked with SSCM
  • List years of experience with ServiceNow
  • List any experience with Microsoft Desktop, Azure VMS, Printing and General Desktop Engineering
Key Bank - Cleveland, Ohio - ONSITE
(2) Rotational Engineer
4 Month | Contract to Hire
*Cannot bill for sick time*


Job Description:

Responsibilities
  • Imaging, Configuration, and Troubleshooting: You'll handle the imaging, configuration, installation, and troubleshooting of personal computers and software. Your technical expertise will be crucial in diagnosing and resolving issues promptly.
  • Documentation and Reporting: As an engineer, you'll create comprehensive documentation and run reports. Clear communication and attention to detail are essential for maintaining accurate records.
  • Solution-Oriented Approach: You'll actively engage with clients, working together to devise innovative solutions that enhance services. Your ability to think critically and propose improvements will be highly valued.
  • Stay Current with Technology: The ever-evolving tech landscape demands that you stay informed about the latest technologies Key offers. Your curiosity and adaptability will drive success.
  • On-Site Presence: This role is not remote. You'll be based either at Key Tower or 4900 Tiedeman, ensuring a strong on-site presence.
Required Skills
  • Experience: A minimum of 5 years in technical support within a computer support environment. However, we'll consider less time if you demonstrate a natural aptitude for the role.
  • Education: An associate degree in computer science and/or business, or equivalent work experience.
  • Customer-Centric Attitude: You thrive in a customer-oriented, positive team environment. Your friendly demeanor and excellent customer service skills set you apart.
  • Effective Communication: Strong interpersonal, verbal, and written communication skills are essential for collaborating with both technical and non-technical colleagues.
Essential Job Functions
  • Platform Support: Engage in supporting Key's computer platforms across corporate, campus, and data center locations.
  • Project Support: Provide assistance on single projects and initiatives, ensuring adherence to scope, budget, and timeline.
  • Asset Management: Track corporate IT assets throughout their lifecycle.
  • Desktop Application Maintenance: Install, support, and maintain desktop applications to keep our systems running smoothly.
This role offers a dynamic blend of technical expertise, customer interaction, and problem-solving.

Top 3 things manager is looking for in candidate.
  • Reliable, OnTime, Quick Learner, Basic Computer Technical skills, ability to troubleshoot computer problems and follow technical documentation instructions. These engineers will be well-rounded in the Microsoft Desktop practice, as well as Azure VMs, Printing and general Desktop engineering.
  • Seeking Sharepoint and File Sharing engineering strengths for data labeling and classification, and Azure VM engineering.
  • Excellent communication skills required.