Customer Service Representative

5 hours ago


Lubbock, Texas, United States Fleet Jobs Full time
About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are fueled and washed to the highest standards.

Key Responsibilities
  • Greet customers and provide a positive experience as you fuel and wash their vehicles
  • Perform vehicle readiness inspections to ensure that tires, fluids, and other basic maintenance items are completed
  • Help maintain a clean and safe environment for our customers and associates
  • Build your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs
  • Complete other projects and tasks as assigned by your supervisor
Why Join Our Team?

We offer a competitive starting salary, shift premiums, career stability, and opportunities for growth. Our excellent benefits package includes lots of time off, strong training programs, and advanced vehicle maintenance technology. We value our associates and provide a supportive and inclusive work environment.

Requirements
  • High school diploma or equivalent preferred
  • Valid driver's license required
  • Excellent customer service and communication skills
  • Ability to work well as part of a team
  • Ability and willingness to work outside
  • Basic mechanical ability and tool usage preferred
  • Basic computer skills
Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended lengths of time throughout their scheduled working period.
  • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
  • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
  • The associate must be able to safely work in all weather conditions.
  • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
  • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.


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