Vehicle Condition Evaluator
4 weeks ago
Key Responsibilities:
- Collaborate with Territory Managers and Inspectors to conduct thorough vehicle inspections at dealerships, auctions, and off-lease locations to identify damage, missing parts, and mechanical issues.
- Prepare and submit detailed vehicle condition reports, including repair/replacement cost estimates and supporting documentation.
- Partner with sales teams to promote services and products, enhancing customer satisfaction and building strong relationships with dealers.
- Travel to and from dealerships and homes to inspect vehicles, write condition reports, and list vehicles for sale on the auction platform.
- Utilize company-issued smartphones to capture and upload high-quality photos of vehicles, including overall, damage, and multiple shots.
- Effectively communicate with dealers to develop and maintain client satisfaction, while also signing up independent dealerships as buyers for the ACV Auctions digital platform.
- Perform additional duties as assigned by management.
Requirements:
- 1 year of experience in the automobile field, with a background in customer service and a strong understanding of body, paint, and mechanical repair knowledge.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Valid driver's license and a safe driving record are required, with no previous DUI/DWI convictions and no restrictions on driving commercial vehicles.
- Knowledge of system capabilities, software packages, and web-based applications is essential.
- Ability to drive manual and automatic transmissions, with vision abilities to identify small defects around and underneath vehicles.
About Our Company:
At ACV Auctions, we value Trust & Transparency, People First, Positive Experiences, Calm Persistence, and Never Settling.
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