Customer Service Ambassador

4 days ago


Richmond, California, United States Tang & Biscuit Full time

We are seeking a highly skilled and enthusiastic Front of House Attendant to join our team at Tang & Biscuit, RVA's premier entertainment venue. This role is perfect for individuals who enjoy working in fast-paced environments with a focus on customer service.

Key Responsibilities

  • Greet and welcome guests, ensuring they have an exceptional experience from the moment they step into our venue.
  • Pre-empt guest needs through observation, communication, and interaction, providing a personalized touch that sets us apart from other establishments.
  • Organize and schedule game play, ensuring a seamless and enjoyable experience for our customers.
  • Understand game rules and instructions, communicating them enthusiastically and patiently to allow guests with a range of experience to learn and enjoy.
  • Perform tasks to help other staff members when they see they need help, fostering a collaborative and supportive team environment.
  • Operate a point of sale (POS) system for sales, reservations, and resolutions, maintaining accuracy and efficiency in all transactions.
  • Clear tables and game play areas, returning dish and glassware to the kitchen/bar in a timely manner.
  • Keep all guest-visible areas clean and presented in a 'just opened' manner, adhering to our high standards of cleanliness and presentation.
  • Sweep and mop floors as necessary, ensuring a safe and slip-free environment for our customers.
  • Put out wet floor signs and address any safety concerns immediately, prioritizing the well-being of our guests.
  • Ability to give clear directions and take direction well, demonstrating flexibility and adaptability in a fast-paced environment.
  • Appropriately garnish food orders and deliver them to their designated table, showcasing our attention to detail and commitment to quality.
  • Other duties may be assigned, reflecting our willingness to adapt and evolve in response to changing circumstances.

Compensation and Benefits

  • A competitive salary of $12 per hour, plus tips, paid out weekly on Fridays.
  • A generous tip share system, with the FOH department making 25% overall, ensuring our staff members reap the rewards of their hard work.
  • Regular breaks and time off, including every Monday, Tuesday, holiday, and most Sundays, allowing our staff to recharge and maintain a healthy work-life balance.
  • A bonus of up to $100 for working 80 hours alongside a friend who already works with us, promoting teamwork and camaraderie within our organization.

About Us

Tang & Biscuit is a forward-thinking company that delivers speedy and quality service while upholding a strong community spirit. We value self-awareness, integrity, and adaptability, and we're looking for like-minded individuals to join our team. If you exemplify these characteristics and are ready to promote the values of Tang & Biscuit, we'd love to hear from you.



  • Richmond, California, United States YMCA of Greater Richmond Full time

    The YMCA of Greater Richmond is seeking a part-time Customer Experience Ambassador to provide exceptional service to members and prospective members in a fast-paced environment. This role starts at $12.00 per hour.Duties:Answering phone calls and greeting membersProcessing memberships and completing program registrationsRequirements:Excellent customer...


  • Richmond, California, United States McDonald's Full time

    **Deliver Exceptional Customer Experiences**Greet and welcome customers to the restaurantAssist customers with their order using great service in both Drive-Thru and dine-in settingsCollaborate with the team to ensure facilities are clean and organizedProvide prompt service aligned with McDonald's Service Standards


  • Richmond, California, United States Chick-fil-A Full time

    About Us:Chick-fil-A at Chippenham Hospital is a unique fast casual restaurant located inside CJW Medical Center, where we have the opportunity to serve and impact many people through foodservice.We are looking for applicants who are friendly, enthusiastic, and genuinely enjoy serving guests. Our Hospitality Professionals receive skills and life experiences...


  • Richmond, California, United States Qualified Staffing Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving sales initiatives.About the RoleThis is a full-time position located in Richmond, VA, with a starting salary of $17 per hour (based...


  • Richmond, California, United States Jason's Deli Full time

    About UsAt Jason's Deli, we're passionate about serving our customers and providing a welcoming environment. As a family-owned business, we've been a part of the community since 1976.Compensation and BenefitsWe offer a competitive salary range of $12 to $15 per hour, plus tips. Our team members also enjoy benefits like flexible scheduling, health insurance,...


  • Richmond, California, United States Parking Management Services Full time

    Parking Management Services Job OpportunityWe are seeking a highly motivated Valet Parking Ambassador to join our team at Parking Management Services.About the Role:This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless valet parking experiences for our clients.Responsibilities:Guest...


  • Richmond, California, United States Douglas Aquatics Full time

    As a Gate Attendant and Facility Ambassador at Douglas Aquatics, you will play a crucial role in ensuring the smooth operation of our facilities.Job Overview:Manage and execute gate procedures to maintain a secure and organized environmentKey Responsibilities:Enforce gate procedures while providing exceptional customer service to facility patronsReport...


  • Richmond, California, United States KFC North Bay Full time

    About UsKFC North Bay is a leading fast-food restaurant committed to serving high-quality food and exceptional customer service. Our team is passionate about delivering a memorable dining experience that exceeds our customers' expectations.Job SummaryWe are seeking an enthusiastic and dedicated Team Member to join our dynamic team. As a key ambassador for...


  • Richmond, California, United States Dave & Buster Full time

    Company OverviewDave & Buster's is a unique entertainment destination where every day is different. As a member of our team, you'll have the opportunity to work in a fast-paced environment with flexible schedules that can accommodate school or other jobs. Our coworkers are amazing, and we offer an attractive benefits package for many positions, including...


  • Richmond, California, United States CDS (Club Demonstration Services) Full time

    Career Opportunities at CDS (Club Demonstration Services)We're shaping the future of shopping experiences and delivering on our purpose to connect people with products and experiences that enrich their lives. As part of Advantage Solutions, a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries, you'll have...


  • Richmond, California, United States Dave & Buster Full time

    About UsDave & Buster's is a unique entertainment destination where every day is different. We're a fast-paced environment with flexible schedules that can accommodate school or other jobs. Our coworkers are amazing, and we're proud to offer an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES, and more.Role...


  • Richmond, California, United States Burtons Grill & Bar Full time

    Company Overview: Burtons Grill & Bar is a renowned New England-based restaurant chain, celebrated for its exceptional service and chef-inspired menu. Our roots run deep in the region, with a legacy of delivering an unforgettable dining experience to our loyal guests.


  • Richmond, California, United States Total Wine & More Full time

    **Job Overview**We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Wine & More. In this role, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.The ideal candidate will have a...


  • Richmond, California, United States Teleperformance USA Full time

    About the JobAs a Customer Service Professional at Teleperformance USA, you will be responsible for connecting with customers via phone, email, chat, and social media to resolve their questions or concerns. You will have the opportunity to work in a collaborative and engaging environment where no two days are the same.The ideal candidate will have strong...


  • Richmond, California, United States Ace Cash Express Full time

    Key Responsibilities:Educate customers on products and servicesListen to customer needs and provide solutionsMaintain store security and integrityProcess transactions and manage cash handlingWhat We Offer:Flexible schedules to fit your needsOngoing training and development opportunitiesSales incentives and recognition programsCareer advancement...


  • Richmond, California, United States Burlington Coat Factory Corporation Full time

    Job Description:We're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As a Retail Front End Supervisor, you'll play a crucial role in ensuring that our customers receive exceptional service and that our store operations run smoothly. In this dynamic role, you'll supervise...


  • Richmond, California, United States White Lodging Full time

    Job Title: Front Desk AgentAbout the Job: We're seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests. As a key member of our front desk team, you'll be responsible for ensuring seamless check-in and check-out experiences, addressing guest concerns, and maintaining a clean and welcoming lobby area.The Role:Provide...


  • Richmond, California, United States Food Lion Full time

    Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced retail environment? As a Retail Customer Service Representative at Food Lion, you'll play a crucial role in ensuring customers have an excellent shopping experience. Key responsibilities include:Key ResponsibilitiesFoster strong relationships with customers to...


  • Richmond, California, United States Thompson Hospitality Full time

    Key Responsibilities:• Handle customer transactions and payments with accuracy and efficiency.• Maintain accurate cash and register records, ensuring the integrity of financial transactions.• Provide exceptional customer service and assistance to create a positive shopping experience.• Ensure a clean and organized checkout area, adhering to company...


  • Richmond, California, United States Wawa Full time

    Job Overview: As a Customer Service Associate at Wawa, you'll have the opportunity to provide an exceptional shopping experience for our customers. Key responsibilities include greeting and assisting customers, responding to their requests and complaints in a timely and courteous manner, operating cash registers, scanning items, bagging merchandise, and...