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Retail Store Manager

2 months ago


Nashville, Tennessee, United States The Normal Brand Full time
Job Description

The Normal Brand is a rapidly expanding apparel company that sells clothing and accessories online and in over 600 stores across the US. We're opening a pop-up store at a prominent mall, and we need a highly motivated, personable, and goal-oriented Store Manager. Each store is a unique experience where a clean, high-energy, and fun environment is of utmost importance.

Key Responsibilities:

  • Drive an exceptional customer experience and revenue growth
  • Implement high customer service standards throughout the store and team
  • Create and maintain strong relationships with our guests
  • Encourage suggestive selling to maximize revenue
  • Monitor inventory and replenish sales floor as needed
  • Maintain a clean store and merchandise to Normal standards
  • Provide constructive feedback on product sell-through to Store Manager
  • Mentor and develop team members through clear communication
  • Educate and train team on product knowledge
  • Support Store Manager on any aspect of the business
  • Embody an environment that is respectful in communication
  • Ensure store security

Requirements:

  • 1-2 years of retail apparel experience
  • Ability to learn through feedback and solve problems in a fast-paced environment
  • Experience working with and/or managing inventory
  • Superior organization and time management skills
  • Team player with a positive attitude
  • Self-starter with a strong work ethic
  • Independent, goal-oriented, data-driven, and competitive
  • People person with excellent communication skills
  • Strong retail business acumen
  • Inventory integrity
  • Proficiency with Microsoft Word, Excel, and Google Drive
  • Ability to adapt quickly to new systems and processes
  • Flexible availability, including nights, weekends, and holidays
  • 38-40 hours to maintain full-time status

What Sets You Apart:

  • 3+ years of retail management experience
  • Fashion/apparel industry experience
  • Passion for delivering exceptional customer experiences
  • Proficiency with Shopify and Shopify POS
  • Strong integrity and a keen sense of fashion
  • Self-awareness and a humble attitude

Benefits:

  • Paid hourly and bi-weekly
  • Bonus opportunities
  • Employee Discount
  • Health Benefits
  • 401k
  • Paid parking pass provided

Please submit a cover letter along with your resume.

Job Type: Temporary Full-time