Theater Event Staff Supervisor

2 weeks ago


Hamtramck, Michigan, United States Motor City Casino Full time

Job Summary:

MotorCity Casino is seeking a highly skilled and experienced Theater Event Staff Supervisor to join our team. As a key member of our operations team, you will be responsible for coordinating and supervising our Theater Event Staff and event operations.

Key Responsibilities:

  • Create and manage staff schedules to ensure seamless event execution.
  • Recruit, train, and develop Theater Event staff to meet the highest standards of customer service.
  • Oversee event reconciliation and reporting to ensure accuracy and efficiency.
  • Verify event floor plans and seating arrangements to ensure a smooth guest experience.
  • Resolve guest service issues promptly and professionally.
  • Collaborate closely with Box Office staff to ensure seamless event execution.
  • Perform additional responsibilities as assigned by management.

Requirements:

  • Minimum one year of related experience in a supervisory role.
  • Excellent interpersonal, communication, and leadership skills.
  • Strong proficiency in Microsoft Outlook and Excel.

About MotorCity Casino:

MotorCity Casino is a premier entertainment destination offering a wide range of gaming options, dining experiences, and live entertainment. We are committed to providing our guests with an exceptional experience and our team members with a positive and supportive work environment.


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