Loss Prevention Associate
2 days ago
We are seeking a highly motivated Customer Service Ambassador to join our retail team at Burlington Stores. As a key member of our staff, you will play a vital role in delivering exceptional customer service, engaging with customers and colleagues, and maintaining a positive store environment.
About the Role
As a Customer Service Ambassador, you will be responsible for ensuring that every customer interaction is positive and memorable. You will engage with customers in a professional manner, provide assistance with their queries, and promote our products and services. Your ability to work independently and as part of a team will be essential in achieving these goals. Additionally, you will possess a strong knowledge of our products and services, enabling you to effectively communicate their value to customers.
Responsibilities
* Engage with customers in a professional manner, providing assistance with their queries
* Promote our products and services to customers
* Develop strong relationships with customers, colleagues, and stakeholders
* Work collaboratively with other teams to achieve sales and service targets
* Participate in training and development programs to enhance skills and knowledge
Requirements
* 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
* Ability to stand and walk for extended periods of time and to visually monitor store environment
* Ability to maintain confidentiality is required
* Ability to review, analyze and comprehend business trends
* Excellent communication skills, both verbal and written
* Strong leadership skills that support fostering productive business relationships
Estimated salary: $12 - $16 per hour.
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