Director of Entertainment Operations

3 days ago


Minneapolis, Minnesota, United States Bowlero Corporation Full time

Bowlero Corporation is a leading entertainment company with over 350 destinations across North America. We're seeking an experienced Director of Entertainment Operations to lead our centers in delivering exceptional guest experiences.

Job Summary

The Director of Entertainment Operations will oversee the day-to-day operations of our centers, ensuring seamless execution of entertainment programs, food & beverage sales, and team management. This role requires a strong leader who can cultivate a high-performing team environment, drive revenue growth, and maintain excellent customer satisfaction.

About You

  • You have at least 5 years of full-service restaurant management experience, preferably in a similar entertainment center environment.
  • You possess a Bachelor's Degree and knowledge of POS register systems.
  • You're highly attuned to the guest experience, accountable for your performance, and a strong team player.

Key Responsibilities

  1. Oversight of center operations, including entertainment programs, food & beverage sales, and team management.
  2. Development and implementation of financial operational plans/budgets and monitoring their performance to achieve center goals.
  3. Supervision of regular training for all staff members to ensure proficiency in guest service, food & beverage operations, loss prevention, and company operating standards.
  4. Management of multiple departments efficiently, conducting regular meetings with your management team to review performance and offer direction.

Benefits

  • A competitive total rewards package, including healthcare coverage and a broad range of other benefits.
  • Performance-based incentives.

Salary Range: $80,000 - $110,000 per year, depending on location and experience.



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