Creative Experience Leader

6 days ago


Minneapolis, Minnesota, United States Michaels Stores Full time
Job Overview

We are seeking a highly skilled and motivated Creative Experience Leader to join our team at Michaels Stores. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Team Leadership: Lead and motivate your team to achieve sales goals, provide coaching and feedback, and promote a culture of excellence.
  • Store Operations: Manage store operations, including inventory management, visual merchandising, and loss prevention.
  • Omnichannel Experience: Ensure seamless integration of online and offline channels, providing customers with a consistent brand experience across all touchpoints.
Requirements
  • Experience: 2+ years of retail management experience, preferably in a creative or arts-related field.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and proficiency in Microsoft Office and POS systems.
  • Educational Background: High school diploma or equivalent required, associate's or bachelor's degree in business, marketing, or a related field preferred.
Benefits

As a Creative Experience Leader at Michaels Stores, you will enjoy a comprehensive benefits package, including health insurance, paid time off, tuition assistance, and employee discounts.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.



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