Insurance Customer Service Professional
3 days ago
A State Farm independent contractor agent, Ken Quach - State Farm Agency, is seeking a qualified professional for the role of Customer Service Representative. This position offers excellent income and growth potential in a fast-paced environment.
The ideal candidate will possess strong interpersonal and communication skills, with the ability to establish customer relationships and provide prompt, accurate, and friendly service.
About the Role
This Customer Service Representative will be responsible for providing customer service, establishing customer relationships, and following up with customers as needed. The successful candidate will also use a customer-focused, needs-based review process to educate customers about insurance options.
Responsibilities
- Provide exceptional customer service through multiple channels
- Establish and maintain strong relationships with customers
- Follow up with customers to ensure satisfaction and resolve any issues
- Educate customers about insurance options using a customer-focused, needs-based review process
Requirements
- Excellent interpersonal and communication skills
- Possess a Property & Casualty license (must be able to obtain)
- Possess a Life and Health license (must be able to obtain within 90 days of hire date)
- Be able to learn computer functions
- Be detail-oriented and proactive in problem-solving
Benefits
- Hourly plus commission/bonus compensation package
- Paid time off (vacation and personal/sick days)
- Opportunity for advancement within the agency
About the Location
This position requires the ability to commute to Houston, TX 77065 (Cypress area). We are an equal opportunity employer and welcome candidates from diverse backgrounds.
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