Customer Service Representative Specialist
1 day ago
Overview
We are ManhattanLife Insurance & Annuity Company, a leading provider of health and life insurance solutions. Our team is dedicated to delivering exceptional customer service and support.
About the Job
We are seeking a highly skilled and experienced Customer Service Representative to join our Affordable Choice department. As a key member of our team, you will be responsible for providing top-notch phone support to our customers, answering their inquiries, and resolving any issues they may have.
Key Responsibilities
- Manage inbound calls in a timely manner while providing high-quality service
- Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
Requirements
To be successful in this role, you will need:
- 3+ years of call center experience, preferably in health insurance and/or life insurance related customer care
- Excellent verbal and written communication and interpersonal skills along with active listening
- Proficient technical skills using various programs and applications such as Microsoft Office Suite, Microsoft Teams, Zoom, and/or Webex Teams, IBM AS400 (Client Access Solutions), Microsoft SharePoint, etc.
- Ability to research and analyze data
- Ability to multi-task, set priorities, and manage time effectively
- Maintain a professional attitude in challenging situations
- Meet personal/team qualitative and quantitative metrics
- Bilingual in Spanish or other languages preferred
Benefits
We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus a range of benefits including:
- Immediate coverage under our health, dental, and vision plans
- Flexible schedules, including shortened hours on Fridays
- Free parking
- Company-wide events
- Professional development opportunities
- A company-wide wellness program
Work Environment
This role requires working in an office environment, and you will be required to stand, walk, use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.
-
Customer Service Representative
5 days ago
Houston, Texas, United States PosiGen Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a Bilingual Onboarding Specialist, you will play a crucial role in delivering a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and...
-
Customer Service Security Representative
5 days ago
Houston, Texas, United States Burlington Stores Full timeSecurity Specialist RoleWe are seeking a highly motivated Customer Service Security Representative to join our team. As a Customer Service Security Representative, you will be responsible for maintaining the security and integrity of our stores. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Which Wich Superior Sandwiches Full timeJob Title: Customer Service RepresentativeLocation: Katy, TXEstimated Salary: $12-$15 per hourWhich Wich Superior Sandwiches is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Percepta Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Percepta, a leading provider of contact center services.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by providing prompt and accurate responses to customer inquiries. You will also be required to...
-
Customer Service Representative
3 weeks ago
Houston, Texas, United States NRP Investments, LLC Full timeCompany OverviewNRP Investments, LLC is a leading real estate investment company.Job SummaryWe are seeking a Customer Service Representative to join our team at The Exchange. This is a full-time position that will report directly to the Community Manager.Job DescriptionThe Customer Service Representative will be responsible for ensuring excellent customer...
-
Fueling and Customer Service Specialist
3 days ago
Houston, Texas, United States Penske Full timeWe are seeking a talented Fueling and Customer Service Specialist to join our team at Penske. As a Customer Service Representative, you will play a critical role in providing top-notch customer service to our clients. Your responsibilities will include handling customer inquiries, explaining sales procedures, and responding to customer concerns.You will also...
-
Customer Service Specialist
3 weeks ago
Houston, Texas, United States Perdue, Brandon, Fielder, Collins and Mott L.L.P. Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team in Houston, TX. As a key member of our collection center, you will be responsible for resolving delinquent accounts through exceptional communication and customer service skills.Salary: $16.00 per hour. In addition to your hourly wage, you will...
-
Customer Service Representative
3 days ago
Houston, Texas, United States Feed My People Food Bank Full timeAbout the role of a Customer Service Representative - Remote Work OpportunityWe are seeking a dedicated and empathetic representative to provide exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and...
-
Customer Service Representative
3 weeks ago
Houston, Texas, United States Total Wine & More Full timeTotal Wine & More offers a Customer Service Representative position that requires a passion for delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for greeting customers, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities include:Greeting and serving...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Percepta Full timeAbout the RoleAt Percepta, we're seeking a highly skilled Customer Service Representative to join our team in Houston, TX.This role involves working closely with customers to resolve their concerns and provide exceptional service. You'll be responsible for handling inbound calls, managing cases, and liaising with clients and subject matter experts as...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Domino's Pizza LLC. The successful candidate will be responsible for providing exceptional customer service, handling phone orders, and maintaining a clean and organized work environment.About the Job:Estimated salary:...
-
Customer Service Representative
3 days ago
Houston, Texas, United States U-Haul Full timeAbout the JobWe are looking for a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be responsible for assisting customers with their equipment reservations and providing excellent customer service.Key Responsibilities:Assist customers with equipment reservations and placements.Support field team...
-
Customer Service Representative
3 days ago
Houston, Texas, United States Hire Talent Full timeJob TitleCustomer Service RepresentativeLocationHire TalentJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients. You will respond to customer inquiries, troubleshoot and resolve technical issues, and...
-
Customer Service Representative
2 weeks ago
Houston, Texas, United States Alltex Staffing & Personnel Full timeCustomer Service Representative Job Summary:We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of success in selling both products and services.Main Responsibilities:Provide exceptional customer service and support via phone, email, and in-person interactions.Manage customer...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Gringo's Mexican Kitchen Full timeJoin Our Team as a Customer Service RepresentativeWe're looking for a friendly and approachable individual to join our team at Gringo's Mexican Kitchen as a Customer Service Representative.About the Role:To welcome and serve guests in a professional and courteous manner.To take orders, process payments, and handle customer complaints in a timely and...
-
Customer Service Representative
4 days ago
Houston, Texas, United States Adecco US, Inc. Full timeAbout the RoleAdecco US, Inc. is seeking a highly motivated Customer Service Representative to join our team in Houston, TX.This role offers an exciting opportunity to provide exceptional customer service and support to our clients' customers.
-
Customer Service Representative
4 days ago
Houston, Texas, United States Veterans Canteen Service Full timeAbout UsThe Veterans Canteen Service is a unique organization that puts veterans first. With over 78 years of service, we provide retail, food, coffee, and vending services to veterans and their caregivers in VA facilities across the country.Job SummaryWe are seeking Retail Sales Associates who enjoy working in a fast-paced environment and are committed to...
-
Customer Service Representative
3 weeks ago
Houston, Texas, United States IWG PLC Full timeAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IWG PLC. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.About You:To succeed in this role, you will need to possess...
-
Customer Service Representative
1 week ago
Houston, Texas, United States Staff My Agency Full timeCompany OverviewStaff My Agency, a State Farm independent contractor agent, is seeking a qualified professional to join their winning team as a Bilingual Customer Service Representative. We are a dynamic organization dedicated to providing exceptional customer service and building long-lasting relationships with our customers.
-
Customer Service Representative
3 days ago
Houston, Texas, United States Gordon Food Service Full timeCompany OverviewGordon Food Service Store is a retail division of Gordon Food Service, offering a fast-paced environment that allows you to balance your life and foster development for future growth.Our 170+ stores are the primary supplier for many small food service operators, families, non-profit organizations, caterers, and so much more.SalaryAs a Part...