Service Technician

5 days ago

Dallas, Texas, United States Audi Dallas Full time
Job Summary

Audi Dallas is seeking a highly skilled and motivated Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing and repairing customer vehicles in a timely and efficient manner.

Key Responsibilities
  • Approach and greet customers, offering assistance and direction as needed.
  • Maintain and exceed flag hours/goals as required by the dealership.
  • Test-drive vehicles, test components and systems, and utilize diagnostic tools and special service equipment to diagnose and repair customer vehicles.
  • Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.
  • Communicate directly with the service writer to report any safety needs or additional service required.
  • Provide accurate estimates of time needed and cost for all repairs.
  • Ensure work efficiency to complete customer repairs in a timely manner.
  • Maintain accurate records of all maintenance and repair work.
  • Execute repairs under warranty to manufacturer specifications and within their required guidelines.
  • Maintain the work area in a clean and orderly condition and follow prescribed safety regulations.
  • Maintain required levels of Acura certification.
  • Perform other duties as requested or assigned.
Requirements
  • Prior automotive experience preferred.
  • Degree or specific training in automotive science preferred but not required.
  • Minimum high school diploma or GED equivalent required.
  • Valid driver's license.
  • Proficiency with standard Microsoft software and ability to learn other computer-based tools for client-facing and majority of roles.
  • Excellent communication and customer service skills.
  • Professional appearance and work ethic.
  • Self-motivated.
  • Strong teamwork skills.
  • Ability to work in a fast-paced environment.
  • Solid work ethic around attendance and punctuality.
  • Complete a pre-employment drug screen and background check.
Benefits
  • Excellent medical, dental, and vision plans with company contribution towards premiums.
  • 401(k) company match (fully vested after 5 years of employment).
  • Referral/bonus program.
  • Paid vacation.
  • Paid training for technicians.
  • Ongoing training and development.
  • Competitive compensation.
  • Annual bonuses paid at end of year.
  • Company-provided life insurance.
  • Company-provided long-term disability.
  • Discounts on vehicle purchases, parts, and service.
  • Length of company service recognition includes rings, diamonds, and even a Rolex watch for 25 years of service.

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