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Art Logistics Client Experience Specialist
2 months ago
Art Logistics Client Experience Specialist
ArtMoves, a leader in fine art logistics since 1987, is dedicated to providing exceptional service to our esteemed clientele. With over 35 years of expertise, we specialize in the meticulous handling of art and collectibles, ensuring that every interaction reflects our commitment to excellence.
Role Summary:
This position is designed for an individual who is passionate about art and possesses a keen ability to enhance client experiences. As an Art Logistics Client Experience Specialist, you will be responsible for managing the entire client journey, transforming logistical processes into a refined art form.
Key Responsibilities:
- Serve as the primary point of contact for clients, ensuring a seamless experience from initial inquiry to post-service engagement.
- Coordinate on-site art handling tasks, providing real-time support to technicians and ensuring client satisfaction.
- Curate both digital and physical environments to align with the aesthetic values of our clients' collections.
- Develop innovative strategies that position ArtMoves as a premier curator of art logistics, rather than just a service provider.
- Maintain an in-depth understanding of client collections to offer personalized and anticipatory service.
- Engage with the art community through social media, crafting narratives that connect our services with the broader cultural landscape.
- Conduct thorough inventory checks and condition reports to assure clients of the careful handling of their artwork.
- Organize logistics schedules with precision, ensuring that each movement of art aligns with client expectations and our high standards.
- Foster an elegant atmosphere that celebrates art, enhancing the daily operations and special events within our organization.
Qualifications & Skills:
- A Bachelor's degree in Arts, Museum Studies, or a related discipline, along with 1-2 years of experience in a client-facing or curatorial role.
- A comprehensive understanding of the art industry and the intricacies of art handling and transportation.
- Outstanding organizational and communication abilities, with a talent for crafting engaging narratives.
- Proven skills in anticipating client needs and delivering proactive solutions.
- Strong digital proficiency, including experience with database management and social media, with a focus on visual storytelling.
- A professional demeanor that embodies the values of our brand in every client interaction.
Compensation & Benefits:
Salary is commensurate with experience. ArtMoves is committed to promoting a healthy work/life balance.
