Administrative Professional
7 days ago
Cayuga Health System seeks an experienced Administrative Professional to oversee day-to-day front-end operations, supervise staff, and promote excellent customer service in our medical office building. This role involves managing call volumes, scheduling, access, templates, and staffing while ensuring compliance with CMA policies, accreditation, and regulatory standards.
About Us:
Cayuga Health System is a leading healthcare provider in the region, committed to delivering high-quality care and promoting equitable health outcomes. We strive to recognize and overcome biases that contribute to disparities in healthcare access and care.
Responsibilities:
- Manage day-to-day front-end operations, including call volumes, scheduling, access, templates, customer service, and staffing.
- Supervise scheduling, reception staff, and provide matrix supervision for medical records staff.
- Develop, implement, and communicate policies and procedures annually.
- Ensure compliance with CMA policies, accreditation, and regulatory standards.
- Monitor operational expenses to support budget accuracy and cost control.
Requirements:
- Bachelor's degree or higher preferred.
- Minimum of three (3) years medical office experience required.
- Previous experience with health insurance and patient billing helpful.
Compensation: $45,000 - $55,000 per year, depending on experience.
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