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Service Consultant

2 months ago

Harlingen, Texas, United States Kahlig Auto Group Full time

Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Kahlig Auto Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle ownership experience.

Key Responsibilities

  • Greet and Engage with Customers

Provide a warm and welcoming experience for all customers, ensuring they feel valued and respected.

Communicate Effectively

Clearly translate repair needs to our technicians, ensuring accurate and timely completion of work.

Sell and Manage Services

Upsell additional services using a consultative approach, focusing on the customer's needs and preferences.

Provide Accurate Estimates

Deliver accurate and transparent repair estimates, ensuring customers understand the work required and associated costs.

Follow Up and Follow Through

Regularly follow up with customers to ensure their satisfaction with the service experience and address any concerns promptly.

Benefits and Perks

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, life, and disability insurance, 401(k) matching, paid time off, and a wellness program.

About Us

Kahlig Auto Group is a leading automotive retailer with a strong commitment to customer satisfaction and employee development. Our dealerships offer a positive and supportive work environment, with opportunities for growth and advancement.