Collision Repair Estimator

2 weeks ago


Matteson, Illinois, United States The Boyd Group Full time

About the Role:

The Collision Repair Estimator will play a pivotal role in ensuring exceptional customer experiences while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.

Key Responsibilities:

  • Accurately assess vehicle damage and document repairs and parts replacement on the damage appraisal.
  • Ensure compliance with all insurance client requirements, processes, and metrics.
  • Communicate customer requests and needs to appropriate team members.
  • Provide positive energy when greeting customers in person and on the phone.
  • Participate in daily production walks with the Management Team.
  • Support all team members when required.
  • Maintain the store's KPIs by maximizing role performance.

Requirements:

  • Knowledge of repairs and OE guidelines.
  • High School Diploma or equivalent.
  • Awareness of where to look for answers.
  • Basic Computer Skills.
  • Compliance for DRP's.
  • Minimum of 1-year experience.
  • Valid Driver's License.

Benefits:

  • Up to 80 hours of Paid Time Off annually.
  • 2 weeks of Paid Parental Leave for Full-time Employees.
  • 6 paid holidays annually.
  • Medical, Prescription Drug, Dental & Vision Insurance.
  • 401(k) Retirement Plan with company match.
  • Employer Paid Short-Term Disability & Life Insurance.

About Us:

The Boyd Group is proud to be an equal opportunity employer committed to an inclusive and diverse workplace.



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