Assistant Store Leader

2 weeks ago

Nashville, Tennessee, United States Faherty Brands, LLC Full time
About Faherty Brands, LLC

Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal is to build a new American legacy by creating high-quality, sustainably-minded, feel-good favorites that bring joy to wear.

Job Summary

We are seeking an Assistant Store Leader to join our team. As a key member of our retail team, you will be responsible for leading a dynamic and engaging team to provide a seamless customer experience between retail stores and ecommerce platforms.

Key Responsibilities
  • Exude energy that is upbeat and contagious, owning the selling floor and leaving a memorable and lasting impact on our customers through storytelling and authentic engagement.
  • Know our product inside and out, being the expert in sustainable fashion and setting the bar for your team on product knowledge and personal style.
  • Ensure associates capture and create profiles during each transaction to drive customer loyalty.
  • Observe your team's performance and assist when necessary to make a sale, providing timely and relevant feedback and coaching in the moment.
  • Drive the business, maintaining a mindset focused on KPI management, selling, collaboration, and outreach.
  • Keep the team in the know, ensuring fluid communication, training, and feedback are a living part of the store's daily culture.
  • Lead the way, rolling up your sleeves and immersing yourself in all aspects of the 4 key areas of a retail store: People, Sales, Visual Merchandising, and Operations.
  • Bring ideas to the table, questioning what can be done better and never settling for anything less than best-in-class.
  • Drive best-in-class operational excellence and visual merchandising standards, ensuring timely follow-through and execution of company directives and standards.
  • Stay connected with what's happening in the neighborhood, supporting your community through purposeful partnerships and collaborations.
  • Embrace role ownership and step into the Store Leader role as needed, seamlessly leaning into all areas of the business.
Requirements
  • Multiple years of leadership experience in a similar scope, with hi-growth direct-to-consumer retail brands preferred.
  • Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
  • Adept with technology and apps, including Google Suites and MS Office, and familiar with industry-related blogs and feeds.
  • Strong communication skills with the ability to effectively communicate across a multitude of channels.
  • Demonstrated ability to assist with coaching and developing dynamic, high-performing teams that align with company goals and values.
  • Proven track record leading and influencing across the four key areas of a retail business, with success reflective in consistently outpacing sales and performance goals.
  • Passionate about building a brand with purpose and demonstrating advocacy through business.
Physical Requirements
  • Available when we are open for business, including nights, weekends, and holidays.
  • Able to bend, reach, stretch for product, as well as lift, carry, and move at least 40 lbs.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Benefits
  • Medical, dental, vision, and ancillary benefits within the first 30 days.
  • Free Faherty gear.
  • Generous employee discount.
  • Incremental PTO.
  • Sales Incentives Program.
  • Team building events.

We welcome everyone and mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively and to reflect those values in our work.

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