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Assistant Store Leader
2 months ago
The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're opening a pop-up store at a prominent mall, and we need a hardworking, personable, goal-oriented Store Operations Manager. Each store is a unique experience where a clean, high-energy, and fun environment is of utmost importance.
Key Responsibilities
- Our goal is to make customers' day better, drive sales, and have FUN
- Inspire, develop, and lead a team to drive an excellent customer experience and revenue growth
- Implement high customer service standards throughout the store and team
- Create and maintain strong relationships with our customers
- Encourage suggestive selling to maximize revenue
- Monitor inventory and replenish sales floor as needed
- Maintain a clean store and merchandise to The Normal Brand standards
- Provide constructive feedback on product sell-through to Store Manager
- Mentor and develop team members through clear communication
- Educate and train team on product knowledge
- Support Store Manager on any aspect of the business
- Embody an environment that is respectful in communication
- Ensure store security
- 1-2 years of experience in retail apparel management
- Eager to learn through feedback and solve problems in a fast-paced environment
- Experience working with and/or managing inventory
- Superior organization and time management skills
- Team player, has fun, and takes ownership
- Self-starter
- Independent, goal-oriented, data-driven, competitive, and positive energy
- People person - approachable and friendly
- Strong retail business acumen
- Inventory integrity
- Proficiency with Microsoft Word, Excel, and Google Drive
- Ability to adapt quickly to new systems and processes
- Flexible availability, including nights, weekends, and holidays
- 38-40 hours to maintain full-time status
- 3+ years of retail management experience
- Fashion/apparel industry experience
- Passion for making people happy
- Proficiency with Shopify and Shopify POS
- Strong integrity
- Excellent fashion sense
- Self-awareness
- Humble, Hungry, and Smart
- Paid hourly and bi-weekly
- Bonus opportunities
- Employee Discount
- Health Benefits
- 401k
- Paid parking pass provided
Please submit a cover letter along with your resume.
Job Types: Temporary Full-time
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