Desktop Support Technician

2 months ago


Binghamton, New York, United States Worldwide TechServices Full time
Job Description

The Dynamic PC Support Specialist is a key position at Worldwide TechServices that involves performing various tasks related to the repair and maintenance of client products. This role requires the ability to troubleshoot and resolve technical issues with desktops and laptops, as well as provide support for Desk Side applications and infrastructure.

Key Responsibilities:

  • Provide technical support for designated equipment and systems
  • Respond to client inquiries in a professional and timely manner
  • Meet established service level agreements for client satisfaction and quality
  • Complete administrative tasks associated with each call, including documentation and reporting
  • Follow established policies and guidelines for service delivery and asset management
  • Ensure accurate and timely reporting of all calls and activities
  • Understand and adhere to all safety policies and guidelines
  • Additional responsibilities may be assigned to meet business needs

Qualifications and Requirements:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and Qualifications:

  • Maintain all required OEM certifications as directed by management
  • Knowledge of relevant software and hardware
  • Valid driver's license and reliable transportation with valid registration and adequate insurance

Skills and Abilities:

  • Ability to communicate technical information to clients
  • Ability to drive to client locations and travel as needed
  • Ability to lift and move computer equipment up to 50 lbs
  • Must own a basic repair tool kit

Confidentiality and EEO:

All information will be kept confidential according to EEO guidelines.



  • Binghamton, New York, United States Ciber Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at HTC Global Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for computer systems, software, and peripherals.Key Responsibilities:Perform hardware repairs and preventative maintenance on...


  • Binghamton, New York, United States Iron Systems Full time

    Job Title: Desktop SupportIron Systems is seeking a skilled Desktop Support professional to join our team. As a Desktop Support specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring their hardware and software needs are met.Key Responsibilities:Install and configure desktops, laptops, mobile devices, and...


  • Binghamton, New York, United States Triple Cities Network Solutions LLC Full time

    Job SummaryWe are seeking a highly skilled Help Desk IT Support II to join our team at Triple Cities Network Solutions LLC. As a Help Desk IT Support II, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring timely resolution and follow-up.Key Responsibilities:Respond to telephone...

  • Surgical Technician

    5 days ago


    Binghamton, New York, United States Guthrie Full time

    **Job Summary**Surgical Technicians play a vital role in the healthcare team, assisting physicians during surgical procedures and providing essential support in the operating room and office settings.**Key Responsibilities**Assist physicians during surgical procedures, ensuring a safe and efficient environmentPrepare patients for surgery, including vital...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Job DescriptionThe Technical Support Specialist is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Job DescriptionThe Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely...


  • Binghamton, New York, United States Ladgov Corporation Full time

    Job Title: General ClerkAt Ladgov Corporation, we are seeking a highly organized and detail-oriented individual to join our team as a General Clerk. This role plays a crucial part in the efficient operation of our office by managing the collection and assembly of cost data, processing payment application requests, and ensuring compliance with NRCS policies...

  • Pharmacy Technician

    2 weeks ago


    Binghamton, New York, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and support to our customers. In this dynamic and patient-centric environment, you will have the opportunity to develop strong relationships with our customers and grow your career in the healthcare industry.Our Pharmacy Technician...


  • Binghamton, New York, United States New York State Civil Service Full time

    Job Title: Senior Engineering Technician/Engineer Technician TraineeJoin the New York State Civil Service team as a Senior Engineering Technician/Engineer Technician Trainee and contribute to the development of innovative solutions in civil engineering.About the Role:This role involves assisting in the performance of civil engineering work and providing...

  • Paint Technician

    2 weeks ago


    Binghamton, New York, United States Peoplelink Staffing Solutions Full time

    Job Title: Paint TechnicianPeoplelink Staffing Solutions is partnering with a prominent client in the machining and fabrication industry to recruit an experienced Paint Technician.Job Summary:We are seeking a skilled Paint Technician to join our team. The successful candidate will be responsible for preparing parts and products for painting, applying final...

  • Surgical Technician

    2 weeks ago


    Binghamton, New York, United States Guthrie Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Surgical Technician to join our team at Guthrie Clinic. As a Surgical Technician, you will play a critical role in ensuring the smooth operation of surgical procedures, working closely with our surgical team to provide exceptional patient care.Key Responsibilities:Assist surgeons and other...

  • Paint Technician

    2 weeks ago


    Binghamton, New York, United States Peoplelink Staffing Solutions Full time

    Job Title: Paint TechnicianPeoplelink Staffing Solutions is partnering with a prominent client in the machining and fabrication industry to find an experienced Paint Technician.Job Summary:We are seeking a skilled Paint Technician to join our team. The successful candidate will be responsible for preparing parts and products for painting, applying final...

  • Pharmacy Technician

    2 weeks ago


    Binghamton, New York, United States Walgreens Full time

    Job SummaryWalgreens is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and supporting the pharmacy team in delivering high-quality patient care.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of medications, ensuring accuracy and...


  • Binghamton, New York, United States TotalMed Allied Full time

    TotalMed Allied Travel Surgical Technician JobWe are seeking a skilled Surgical Technician to join our team for a travel assignment in Binghamton, New York.Job DetailsSpecialty: Surgical TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 10 hours, nightsEmployment Type: TravelThis is a fantastic opportunity to work with a reputable...


  • Binghamton, New York, United States TotalMed Allied Full time

    Job Title: Surgical Technician Travel PositionTotalMed Allied is seeking a skilled Surgical Technician to join their team for a travel assignment in Binghamton, New York.Job Details:Specialty: Surgical TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 10 hours, nightsEmployment Type: TravelWe are looking for a highly motivated and...


  • Binghamton, New York, United States Community Options Full time

    Job Title: Full-Time Maintenance TechnicianCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an experienced Full-Time Maintenance Technician in Binghamton, NY to repair the residences of the individuals we support.Job Summary:The Maintenance Technician will maintain...

  • HVAC Technician

    4 weeks ago


    Binghamton, New York, United States CoolSys Full time

    Job SummaryCoolSys is seeking a skilled HVAC/R Technician to join our team. As a Journeyman HVAC/R Technician, you will be responsible for the installation of refrigeration systems, piping cooler boxes and refrigeration cases, and providing support on construction jobs.Key ResponsibilitiesInstall refrigeration systems following customer specifications,...


  • Binghamton, New York, United States Love's Travel Stops Full time

    Love's Travel Stops **Job Overview** As a Tire Technician at Love's Travel Stops, you'll be responsible for the sale, removal, and replacement of tires. You'll also assist customers with roadside services, perform equipment repair and maintenance of the store facility, and maintain general housekeeping duties. **Key Responsibilities** • Take ownership...

  • HVAC Technician

    1 month ago


    Binghamton, New York, United States Auchinachie Services Full time

    About the JobAuchinachie Services is seeking a skilled HVAC Technician to join our team. As a key member of our team, you will be responsible for diagnosing and repairing heating and cooling systems, providing exceptional customer service, and ensuring the highest level of quality in every aspect of your work.Key ResponsibilitiesDiagnose and repair heating...

  • Diesel Technician

    3 weeks ago


    Binghamton, New York, United States Love's Travel Stops & Country Stores Full time

    Job Summary:We are seeking a skilled Diesel Technician Apprentice to join our team at Love's Travel Stops and Country Stores. As a Diesel Technician Apprentice, you will work in a fast-paced environment and maintain clean places with friendly faces. You will interact with customers and drivers from all over, making their travels and their day...