Registration Coordinator

2 weeks ago


Saginaw, Michigan, United States MyMichigan Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Registration Coordinator to join our team at MyMichigan Health. As a key member of our registration team, you will be responsible for ensuring seamless patient access and registration processes.

Key Responsibilities
  • Collect and process patient co-payments, post payments in the computer, and balance cash at the end of each shift.
  • Meet with patients and/or families to explain insurance coverage, treatment costs, and hospital billing policies, and to inform them of their financial obligations upon discharge.
  • Make financial arrangements for patients without insurance or with inadequate insurance coverage, and communicate available financial assistance programs for self-pay patients.
  • Access insurance eligibility websites to verify benefits and coverage, and assess co-pay and deductible amounts.
Requirements
  • One year of experience working with insurance and patient accounts.
  • Typing skills and basic personal computer knowledge to enter patient information.
  • Basic math proficiency and customer service skills.
  • Interpersonal skills to communicate successfully with individuals and groups.
  • Maintains confidentiality with all patient information and data obtained.
Preferred Qualifications
  • Four years of experience working in a hospital setting with insurance, registration, and collections.
  • CHAA certification.
  • Knowledge of medical terminology and medical office practices, policies, and procedures.
Working Conditions

This role requires the ability to work in a fast-paced environment, handle multiple tasks, and maintain regular and predictable attendance. The physical demands of this role include sitting, standing, walking, and occasional lifting of up to 10 pounds.



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