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Medical Receptionist

2 months ago

Saginaw, Michigan, United States CMU Health Full time
Job Summary

CMU Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Patient Reception and Registration
    • Register patients for appointments and services
    • Collect and verify patient demographic and insurance information
    • Prepare patient charts and medical records
  • Appointment Scheduling and Coordination
    • Schedule appointments and procedures for patients
    • Coordinate with healthcare providers and staff to ensure seamless patient care
  • Communication and Customer Service
    • Answer incoming phone calls and respond to patient inquiries
    • Provide exceptional customer service to patients and families
  • Financial Transactions and Data Entry
    • Collect and process patient payments and co-pays
    • Enter patient data and information into our electronic health record system
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous experience in a patient service or administrative role preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Proficient in the use of electronic health record systems and other software applications
Working at CMU Health

At CMU Health, we are committed to providing exceptional patient care and service. As a Patient Service Representative, you will have the opportunity to work in a dynamic and supportive team environment, where you can make a real difference in the lives of our patients and families.