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Front Desk Associate

2 months ago

Saginaw, Michigan, United States CMU Health Full time
Job Summary

CMU Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Patient Reception and Registration
    • Register patients for appointments and services
    • Collect and verify patient demographic and insurance information
    • Prepare patient charts and medical records
  • Appointment Scheduling and Coordination
    • Schedule appointments and procedures for patients
    • Coordinate with healthcare providers and staff to ensure seamless patient care
  • Communication and Customer Service
    • Provide excellent customer service to patients and staff
    • Answer incoming phone calls and respond to patient inquiries
  • Financial Transactions and Data Entry
    • Collect and process patient payments and co-pays
    • Enter patient data and information into our electronic health record system
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous experience in a customer service or healthcare setting preferred
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Proficient in the use of computers and electronic health record systems