Bilingual Support Specialist

3 days ago


Dallas, Texas, United States ChildCareGroup Full time

Job Summary

We are looking for a Bilingual Support Specialist to join our team at ChildCareGroup. As a member of our support team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Salary: $40,000 - $55,000 per year (dependent on experience)

Key Responsibilities
  • Client Support: Provide high levels of client service, problem resolution, and education to families regarding ChildCareGroup's services.
  • Communication: Effectively communicate with clients, colleagues, and management to ensure seamless delivery of services.
  • Documentation: Maintain accurate and up-to-date records of client interactions and progress.

Requirements

  • Education: High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Experience: One or more years in a customer service environment required.
  • Language Skills: Fluency in English and Spanish (or other languages as required).


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