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High-End Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Luxury Retail Sales Associate to join our team at Neiman Marcus Group Careers. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our luxury retail environment.
Key Responsibilities- Customer Service: Create a welcoming environment for customers, exceeding their expectations through positive interactions and personalized recommendations.
- Product Knowledge: Develop and maintain in-depth knowledge of our luxury products, including designer collections and brand offerings.
- Sales and Revenue Growth: Meet or exceed sales targets through effective communication, negotiation, and upselling/cross-selling techniques.
- Visual Merchandising: Assist in maintaining visual and merchandise presentation standards on the selling floor, ensuring a cohesive and appealing shopping environment.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support as needed.
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
- Product Knowledge: Have a strong understanding of luxury products, including designer collections and brand offerings.
- Sales Experience: Possess prior sales experience, preferably in a luxury retail environment.
- Flexibility: Be willing to work a flexible schedule, including evenings, weekends, and holidays, as needed.
- Competitive Compensation: Receive a competitive salary and commission structure, based on sales performance.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
- Professional Development: Participate in ongoing training and development opportunities, to enhance your skills and knowledge in luxury retail sales.
