Client Services Associate

7 days ago


Fort Collins, Colorado, United States IV Nutrition Full time
About IV Nutrition

We are an IV Nutrient clinic dedicated to providing exceptional care and service to our patients. Our mission is to help our clients feel better, perform their best, and reach their optimal health goals.

IV nutrition therapy allows our clients' bodies to make changes immediately, while dietary, lifestyle, and supplement support helps them maintain optimal health.

Job Description

We are seeking a highly motivated individual to play a vital role in ensuring that our clients have a positive and informative experience at our clinic.

The ideal candidate will have a passion for IV Nutrient therapy and functional medicine, with excellent communication and patient care.

Responsibilities include:

  • Welcoming clients and answering questions about our IV hydration and vitamin therapy services.
  • Scheduling appointments, managing client intake forms, and ensuring accurate medical information is collected.
  • Assisting medical staff with maintaining a clean and sterile work environment.
  • Providing exceptional customer service, ensuring a positive and informative experience for each client.
  • Taking and documenting client vitals, stopping fluids, and discontinuing PIV lines.
  • Running and interpreting UA samples and looking for contraindications.
  • Collaborating with the medical team to ensure seamless client care and excellent service.
  • Keeping the clinic clean and professional with an eye for details.
  • Ensuring efficient clinic workflow and optimal patient care.
  • Upholding company policies and procedures.

Requirements:

  • CNA, MA, NREMT (will consider if in schooling for a similar field).
  • Exceptional organizational and multitasking abilities.
  • Strong communication skills, both written and verbal.
  • Positive engagement with clients and team members.
  • Knowledge of healthcare regulations and compliance standards.
  • Excellent problem-solving skills and ability to make sound decisions under pressure.
  • Compassionate and patient-centered approach to client care.

Benefits:

  • Excellent entry-level opportunity in the medical field.
  • Supportive and collaborative work environment.
  • Employee discounts on IV Therapy services in clinic.

We look forward to reviewing your application.



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