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Client Services Associate

2 months ago

Fort Collins, Colorado, United States IV Nutrition Full time
Job Title: Client Services Associate

We are seeking a highly motivated individual to play a vital role in ensuring that our clients have a positive and informative experience at our IV Nutrition clinic.

Responsibilities:
  • Welcome clients and answer questions about our IV hydration and vitamin therapy services.
  • Schedule appointments, manage client intake forms, and ensure accurate medical information is collected.
  • Assist medical staff with maintaining a clean and sterile work environment.
  • Provide exceptional customer service, ensuring a positive and informative experience for each client.
  • Taking and documenting client vitals, stopping fluids and discontinuing PIV lines.
  • Run and interpret UA samples and look for contraindications.
  • Collaborate with the medical team to ensure seamless client care and excellent service.
  • Keep the clinic clean and professional with an eye for details.
  • Ensure efficient clinic workflow and optimal patient care.
  • Detail-oriented eye for keeping the clinic well organized and peak presentation.
  • Uphold company policies and procedures.
  • Handle client inquiries, complaints, and feedback with professionalism and empathy.
  • Maintain accurate patient records and ensure compliance with healthcare regulations.
Qualifications:
  • CNA, MA, NREMT (will consider if in schooling for a similar field).
  • Exceptional organizational and multitasking abilities.
  • Strong communication skills, both written and verbal.
  • Positive engagement with clients and team members.
  • Knowledge of healthcare regulations and compliance standards.
  • Excellent problem-solving skills and ability to make sound decisions under pressure.
  • Compassionate and patient-centered approach to client care.
Benefits:
  • Excellent entry-level opportunity in the medical field.
  • Supportive and collaborative work environment.
  • Employee discounts on IV Therapy services in clinic.