Warehouse Operations Manager
4 weeks ago
About Ross Dress for Less
Ross Dress for Less is the nation's largest off-price retailer with over 2,000 stores across the country. With a strong track record of success and growth, our focus has always been on bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.
We pride ourselves on providing a fun and exciting treasure hunt experience for our customers, while also fostering a culture of diversity, equity, and inclusion in our workplace. As a valued member of our team, you will have the opportunity to grow your career in a dynamic and supportive environment.
Job Description:
The Stock Room Lead plays a critical role in ensuring that our customers have a positive shopping experience. This involves making eye contact, smiling, and greeting all customers in a courteous and friendly manner, treating fellow associates with respect, and efficiently following all company best practice standards as outlined in all work centers.
This position requires a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. You will be responsible for maintaining a clean work area at all times, expediting newly received merchandise receipts to the sales floor with a sense of urgency, and merchandising all items per company best practice to the monthly presentation guidelines.
Key Responsibilities:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
- Treats all customers and associates with respect and courtesy; is friendly and professional at all times.
- Assists customers in any way necessary - is register-trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner.
- Provides prompt and efficient responses to customers at all times.
- Represents and supports the Company brand at all times.
Requirements:
- Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to use all store equipment, including PDTs, registers, and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull, and lift more than 25 pounds.
Competitive Salary and Benefits:
The estimated salary for this position is $50,000-$60,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. Our employees also enjoy access to exclusive discounts and perks, including employee discounts on merchandise and travel opportunities.
Why Work at Ross?
At Ross Dress for Less, we believe that our people are our greatest asset. We offer a dynamic and supportive work environment that fosters growth and development, and provides opportunities for advancement within the company. Our commitment to diversity, equity, and inclusion creates a welcoming and inclusive workplace where everyone can thrive.
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