Retail Store Operations Manager

1 week ago


Magnolia, Texas, United States Playa Bowls Full time
Playa Bowls Store General Manager

About Us

At Playa Bowls, we strive to provide the highest quality products and exceptional customer service. As a leading fast-casual restaurant concept, we are committed to inspiring healthier lifestyles and creating a fun, exciting experience for our guests.

Compensation Package

The estimated salary for this position is around $60,000-$80,000 per year, depending on location and experience. In addition to a competitive base pay, we offer an incentive bonus participation program, paid time off, and advancement opportunities.

Job Responsibilities

  1. Oversee the overall direction, coordination, and evaluation of a Playa Bowls location.
  2. Supervise a team of Assistant Managers, Shift Leaders, and Team Members.
  3. Interview, hire, train, and develop employees to ensure excellent customer service and product quality.
  4. Monitor food preparation methods, portion sizes, and presentation to maintain Company standards.
  5. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  6. Manage budgets and payroll records, reviewing financial transactions to ensure authorized expenditures.
  7. Maintain compliance with health and fire regulations regarding food preparation and serving, as well as building maintenance.
  8. Evaluate employee performance, providing feedback and coaching to improve service and product quality.

Requirements

  • Must pass the required PB Food Safety certification requirement within 3 months of employment.
  • Meet business goals set out by the company in key metrics.
  • Work a minimum of 45 hours a week, including weekends and holidays.

Essential Physical Functions

  • Ability to remain in a stationary position for prolonged periods.
  • Lift or move 25-40 pounds occasionally.
  • Retrieve items from high and low shelving, the fridge/freezer, and under counters.


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