Case Management Professional

3 days ago


San Antonio, Texas, United States San Antonio Metropolitan Ministry Full time
Job Description:
San Antonio Metropolitan Ministry seeks a dedicated Case Management Professional to join our team. As a Crisis Intervention Coordinator, you will be responsible for providing case management and crisis intervention services to individuals and families experiencing homelessness. This is a challenging yet rewarding role that requires empathy, compassion, and effective communication skills. We are seeking a candidate who is passionate about making a difference in the lives of others and possesses excellent interpersonal skills, ability to work with vulnerable populations, and knowledge of housing first models.

About the Role:
This position involves conducting assessments, developing individualized service plans, and providing ongoing support to help clients achieve stability and independence. You will work closely with our team to assess the needs of guests, connect them to relevant resources, and advocate for their rights. We are committed to providing a supportive and inclusive workplace culture that values diversity and promotes professional growth.

Responsibilities:
* Conduct intake and orientation with new shelter guests
* Assess immediate guest needs and connect them to relevant resources
* Develop and implement individualized service plans
* Provide ongoing support and guidance to clients
* Collaborate with staff to create a safe and respectful environment
* Advocate for clients' needs and rights
* Maintain accurate and timely client documentation

Requirements:
* Bachelor's degree in social work or related field
* Minimum 2 years of experience working with vulnerable populations, preferably in a homeless services setting
* Knowledge of housing first models, harm reduction approaches, and trauma-informed care
* Excellent interpersonal and communication skills
* Ability to prioritize multiple job responsibilities and manage competing demands
* Valid driver's license and reliable transportation required

What We Offer:
* Competitive salary: $45,000 - $55,000 per year (based on experience)
* Comprehensive benefits package, including health insurance, paid time off, and retirement plan
* Opportunities for professional growth and development
* Collaborative and supportive work environment

EEO Statement:
San Antonio Metropolitan Ministry is an equal opportunity employer committed to diversity and inclusion.

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