Customer Experience Specialist

3 weeks ago


Duluth, Minnesota, United States Erbert & Gerbert's Sandwich Shop Full time

About Us

Erbert & Gerbert's Sandwich Shop is a leading sandwich chain with over 100 locations across 12 states. Our mission is to serve better, more flavorful sandwiches than anyone else in the universe.

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Sandwich Maker. As a Sandwich Maker, you will be responsible for preparing and serving high-quality sandwiches to our customers.

Responsibilities

  • Work in a fast-paced environment and maintain a clean and safe workspace.
  • Develop a thorough knowledge of our menu to answer customer questions and provide recommendations.
  • Practice safe food handling and preparation techniques to ensure customer satisfaction and minimize the risk of injuries.
  • Provide exceptional customer service and ensure a positive dining experience for our guests.
  • Collaborate with other team members to achieve sales goals and maintain a positive work environment.
  • Be flexible with your schedule and adapt to changing business needs.
  • Meet the minimum age requirement of 16 to work in-store and 18 with a valid driver's license and insurance to deliver.
  • Delivery drivers will earn their hourly wage, earned tips, and delivery reimbursement pay per delivery.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in the food service industry preferred.
  • Ability to work in a fast-paced environment and maintain a positive attitude.
  • Excellent communication and customer service skills.
  • Ability to lift up to 25 pounds and stand for long periods.


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