Sales Associate

2 days ago


Duluth, Minnesota, United States Gap Inc. Full time
About the Role

We're seeking a highly motivated and customer-focused Sales Associate to join our team at Gap Inc. As a Sales Associate, you will play a key role in delivering an exceptional customer experience by providing personalized service, product knowledge, and style suggestions to our customers.

Key Responsibilities
  • Provide excellent customer service by acknowledging and assisting customers, locating merchandise efficiently, and answering questions quickly and accurately.
  • Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration.
  • Promote loyalty by educating customers about our loyalty programs and leveraging omni-channel offerings to deliver a frictionless customer experience.
  • Support sales floor, fitting room, checkout, and back-of-house processes as required.
  • Courteously and responsively handle internal and external requests, and exchange and verify job-related information to provide support.
What We're Looking For

We're looking for a team player who has successfully completed job readiness training at one of Gap Inc's nonprofit partners. You should be an effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals. You should also be a problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.

Able to handle customer interactions and potential issues courteously and professionally, and able to learn procedural knowledge acquired through on-the-job training.



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