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Automotive Client Care Representative

2 months ago

Burlington, Massachusetts, United States Porsche of Burlington Full time
Exciting Opportunity at Porsche of Burlington

We are seeking a highly motivated and experienced Client Care Specialist to join our Business Development Center (BDC) team. This role involves working with internet leads, handling inbound calls, and fostering strong relationships with our customers.

Key Responsibilities:
  • Conduct thorough research and comparisons of various automotive models to provide expert advice to customers.
  • Effectively manage online inquiries and respond to customer requests in a timely and professional manner.
  • Schedule customer appointments and ensure seamless communication with our sales team.
  • Nurture and develop client leads to drive sales growth and expand our customer base.
  • Collaborate with our sales team to identify opportunities and provide exceptional customer service.
Benefits and Perks:
  • Comprehensive health and dental insurance package.
  • 401(k) retirement plan with company matching.
  • Flexible work schedule to accommodate individual needs.
  • Paid time off to recharge and maintain work-life balance.

If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.