Lending Process Leader

2 weeks ago

New York, New York, United States Brandon Consulting Associates, Inc. Full time
Job Overview

Join Us as Our Lending Process Leader

We are seeking a proactive and results-oriented Lending Process Leader to spearhead the management and enhancement of our lending operations, establishing new benchmarks for excellence within the organization.

In this pivotal role, you will drive our mission to refine and innovate our lending procedures. Collaborating with diverse teams, you will streamline workflows and implement strategies that boost efficiency and support the growth of a vital revenue stream for the organization.

Moreover, you will have the chance to influence change across all organizational levels and engage directly with senior leadership, including executives and heads of key business areas.

Reasons to Consider This Opportunity:

  • Strategic Influence: Your contributions will directly impact a core revenue-generating process, enhancing the overall success and expansion of our company.
  • Innovation Environment: You will have the freedom to explore and apply your innovative ideas and solutions.
  • Leadership Development: This role offers a unique opportunity to lead cultural change within the organization while developing your leadership capabilities.
  • Collaborative Engagement: You will work closely with various departments, including sales, underwriting, credit risk, and technology teams.
  • Career Advancement: We provide access to coaching and mentorship opportunities, including guidance from senior executives.

Your Key Responsibilities:

  • Enhance Our Lending Operations:
    • Utilize data-driven insights to assess the performance of the entire lending process, ensuring objectives are met by identifying bottlenecks and necessary adjustments.
    • Identify opportunities for further optimization and enhancement of lending operations in collaboration with key stakeholders.
  • Oversee Lending Workflows in Salesforce:
    • As the lending process leader, you will manage and oversee the complete lending workflows in Salesforce, leveraging dashboards and reports for data-driven insights.
    • Define requirements to enhance lending workflows in Salesforce, collaborating with key business users and the technology department to address business needs.
    • As a "Super User," you will have the authority to make specific process configurations in Salesforce to reflect changes in lending operations.
  • Implement Innovative Solutions:
    • Drive the implementation of innovative solutions and process changes across various regions and functions.
    • Act as a change agent, effectively managing and implementing improvements among employees.
  • Collaborate and Inspire:
    • Work closely with cross-functional teams and key stakeholders to co-create solutions that enhance our lending operations.
    • Collaborate with domain experts to implement changes within their specific areas.
    • Foster a culture of continuous improvement and operational excellence, inspiring colleagues with innovative possibilities.

Reporting Structure:

  • You will report directly to the Head of Strategic Projects, who oversees all strategic initiatives.
  • Additionally, you will receive mentorship from a senior transformation manager, providing guidance on process design and stakeholder management.

Qualifications:

  • Education: Bachelor's Degree
  • Experience:
    • 5-7 years of overall professional experience.
    • 3-5 years in Financial Services, particularly in Commercial Banking.
    • Familiarity with lending products and processes, including underwriting.
    • Experience in strategic or innovation-focused projects.
    • Proven ability to work in cross-functional teams and engage multiple stakeholders.
    • Experience in implementing new solutions and managing change.
    • Proficiency in Salesforce and other workflow management tools.
  • Skills:
    • Analytical and Problem-Solving Skills: Ability to analyze complex issues and develop effective solutions.
    • Execution and Planning Skills: Strong organizational skills with the ability to prioritize tasks based on business needs.
    • Leadership Abilities: Capability to foster collaboration and motivate team members.
    • Communication Skills: Proficient in conveying process goals and changes across all organizational levels.
    • Change Management Expertise: Skilled in implementing and managing change effectively.

Ideal Candidate Profile:

  • Strategic Thinker: Ability to see the big picture and optimize processes to align with organizational goals.
  • Innovative Mindset: Actively seeks to improve existing solutions or develop new ones.
  • Collaborative Nature: Works effectively with colleagues across functions and builds trust.
  • Curiosity: Eager to learn new methodologies and challenge the status quo.
  • Systems Thinker: Understands broader relationships and impacts within a system.

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