Bank Deposit Processing Expert

6 days ago


Glens Falls, New York, United States Glens Falls National Bank & Trust Company Full time

We are looking for a highly motivated and detail-oriented Bank Deposit Processing Expert to join our team at Glens Falls National Bank & Trust Company. As a key member of our Deposit Services team, you will play a critical role in ensuring the accurate and efficient processing of customer deposits.

The successful candidate will have experience in high-volume transaction processing, customer service, and attention to detail. They will be responsible for reviewing customer data, ensuring accuracy, proper authorization, and identifying exceptions while meeting department deadlines. Additionally, they will serve internal and external customers, as well as support team members, providing consistent and outstanding customer service and support.

This position can sit in either our Colonie or Glens Falls Office Locations: Glens Falls, New York Headquarters or Colonie, New York Business Office. All training for this position will be in Glens Falls, New York.

Key Responsibilities:

  • Review data for missing information and proper authorizations in timely manner according to department Policies and procedures.
  • Research exceptions and report discrepancies timely to appropriate individuals.
  • Assist team members with workloads and projects to help team reach goals and deadlines.
  • Input data with high level of accuracy.
  • Provide consistent, outstanding customer service and support to internal customers.
  • Process transactions/documentation accurately.

Requirements:

  • High School Diploma or equivalent experience required.
  • 1 year of banking experience preferred.
  • Proficient with Microsoft Office Suite: Word, Excel, and Outlook.
  • Demonstrated ability to proofread/check work with careful attention to detail.
  • Strong problem-solving skills, ability to analyze and solve problems independently.
  • Ability to prioritize multiple tasks/projects to meet deadlines.

Benefits:

  • Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays.
  • Medical, Dental, and Vision Insurance and Flexible Spending Plan.
  • Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership.
  • Education and Tuition Reimbursement.
  • Employee Assistance Program for our employees and their immediate family members.

Salary: $18.00 - $20.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company's annual bonus program, subject to individual and company performance.



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