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Clinical Support Specialist
2 months ago
Golden State Dermatology is a physician-led dermatology organization that is rapidly expanding across California, with numerous locations dedicated to providing exceptional care.
We specialize in a comprehensive range of dermatological services, including medical, surgical, and cosmetic treatments for skin, hair, and nail conditions. Our expertise encompasses Mohs micrographic surgery for skin cancer, as well as both surgical and non-surgical cosmetic skincare, anti-aging solutions, body contouring, and plastic surgery.
Role Overview:As a Clinical Support Specialist, you will play a vital role in collaborating with healthcare providers and guiding patients throughout their treatment journey.
Key Responsibilities:
1. Prepare examination and treatment areas with the necessary instruments and supplies, ensuring cleanliness and organization at the end of each workday.
2. Review patient histories, reasons for visits, medications, and patient comprehension of procedures, documenting relevant information accurately.
3. Ensure that MIPS data is consistently and accurately recorded in the medical records.
4. Assist in scheduling patient tests and treatments efficiently.
5. Support dermatology providers during surgical procedures, including excisions, Mohs surgery, and cosmetic treatments.
6. Provide assistance at the front desk by answering calls, scheduling appointments, and supporting staff in reception tasks once back-office duties are fulfilled.
7. Maintain cleanliness and perform spore testing on the autoclave, adhering to scheduled maintenance and keeping precise records.
8. Monitor expiration dates on medications and samples, maintaining up-to-date records.
9. Process prescription refills according to established protocols, ensuring necessary authorizations are obtained.
10. Demonstrate responsibility in managing pathology and culture logs.
Skills and Qualifications:
While not mandatory, the following skills are beneficial:
- Strong customer service orientation or a patient-centered approach.
- Previous experience in dermatology, healthcare, or aesthetics.
- Familiarity with insurance providers (e.g., Medicare, commercial, HMO).
- Proficiency in EClinicalWorks, EMA, or other electronic medical record systems.
Benefits:
- Enjoy a 40% discount on products and procedures, along with opportunities to participate in complimentary annual injectable events.
- Comprehensive medical, dental, and vision coverage.
- Company-paid short and long-term disability insurance and life insurance.
- Safe Harbor 401K with matching contributions up to 4%.
- Flexible spending accounts and commuter benefits.
- Employee Assistance Program (EAP) for personal support.
- Exclusive discounts for various entertainment and leisure activities.
- Accrual of paid time off (PTO) from the first day of employment, with eligibility for paid holidays for qualifying employees.
- Pet insurance to support the health needs of your pets.
Golden State Dermatology is committed to fostering an inclusive environment for all employees and applicants, ensuring equal opportunity without discrimination based on any legally protected characteristic.
