Engagement Case Manager

7 days ago


Phoenix, Arizona, United States Hushabye Nursery Full time
Job Title: Engagement Case Manager

Hushabye Nursery is seeking a highly skilled Engagement Case Manager to join our team. As a key member of our staff, you will be responsible for managing client engagement and admissions, building and maintaining relationships with community and medical partners, and ensuring effective coordination of care for families with substance use disorders (SUD) and opioid use disorders (OUD).

Key Responsibilities:
  • Act as the primary liaison for referrals, managing the admissions process from initial contact to program entry, including scheduling and facilitating consent forms.
  • Conduct client assessments, manage insurance processes, provide compassionate support, and facilitate group education and support utilizing evidence-based and trauma-informed care.
  • Assign clients to appropriate clinicians and case managers, facilitating enrollment into Hushabye Nursery programming.
  • Ensure timely and accurate documentation in compliance with HIPAA regulations.
Requirements:
  • Experience working with Medication Assisted Treatment, Opiate Use Disorder, Substance Use Disorder, and Department of Child Safety preferred.
  • Knowledge of healthcare management principles.
  • Effective communication, organizational, and time-management skills.
  • Background in health care, social work, mental health, and/or substance use.
  • Problem-solving skills and ability to multi-task.
What We Offer:
  • Competitive pay: $21-$24 hourly.
  • Medical, dental, and vision benefits.
  • Health Savings Account.
  • 403(b) Retirement with match.
  • Free Employee Assistance Program.
  • Free Telehealth.
  • Paid holidays.
  • Paid Time Off/AZ Sick Leave.
  • Dependent Care FSA.
  • Life Insurance.

Hushabye Nursery is an Arizona nonprofit organization dedicated to providing compassionate, evidence-based care to substance-exposed babies and their families. We are committed to creating a safe and inclusive environment for all mothers, families, and support systems. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



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