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Senior Vice President of Consulting Solutions

2 months ago

Edina, Minnesota, United States Pivot Strategies Full time
Job Overview

Pivot Strategies is a forward-thinking communications firm dedicated to harnessing the power of strategic employee communications and effective change management to revolutionize organizations from within. Our clientele includes some of the most esteemed companies globally, and our team comprises the industry's top talent—creative and strategic thinkers committed to excellence.

OUR CORE PRINCIPLES:

  • Prioritizing Well-being: We foster an environment of kindness and respect, ensuring that the well-being of our team and clients is paramount, which enables us to deliver outstanding results.
  • Optimistic Mindset: We embrace challenges with enthusiasm, welcoming new learning experiences and nurturing curiosity.
  • Commitment to Excellence: We uphold high standards for our work and maintain the esteemed reputation of the Pivot brand.
  • Adaptability: We confront change head-on, quickly adjusting to new circumstances.
  • Relentless Pursuit of Growth: We are always on the lookout for new opportunities, projects, and industries.

The Senior Vice President of Consulting Solutions plays a pivotal role in managing all facets of client engagement and service delivery, acting as a vital link among our consultants, clients, and leadership team. This position demands a strategic and dynamic leader adept at cultivating robust client relationships, guiding our consulting team with a best practices approach, and achieving exceptional results for both our team and clients. The successful candidate will ensure the consistent delivery of the Pivot Experience, contribute to the overall growth and success of Pivot, and collaborate with our leadership team to shape the company's strategic direction.

Key Responsibilities:

  • Leadership Team Participation: Collaborate to refine and execute Pivot's overarching business strategy.
  • Strategic Development: Formulate and implement departmental strategies that align with the company's vision, including governance frameworks and accountability metrics.
  • Cross-Functional Collaboration: Establish seamless collaboration methods across peer groups to implement solutions that resonate with company values.
  • Functional Area Representation: Act as the primary voice for your area, addressing issues, proposing solutions, and ensuring effective problem-solving within your team.

Enhancing Consulting Services:

  • Promote and expand the delivery of the Pivot Experience, ensuring consistent understanding and adherence among team members.
  • Encourage a culture of continuous learning, aligning development plans with company objectives and industry best practices.
  • Facilitate knowledge sharing and best practices across the team to enhance our service offerings.
  • Act as a mentor and resource for client leads and consultants, overseeing their professional growth and conducting regular performance evaluations.
  • Define staffing strategies to optimize efficiency and achieve exceptional outcomes.

Delivering Outstanding Client Services:

  • Serve as a strategic leader for key client accounts, exemplifying exceptional client service and relationship management.
  • Utilize your expertise to assess challenges proactively, develop innovative solutions, and ensure a premier client experience.
  • Drive business growth by identifying new opportunities with existing clients and supporting talent solutions.
  • Engage in new client acquisition and participate in business development initiatives.

Qualifications:

  • Over 10 years of experience in a senior leadership capacity, with a focus on business strategy execution and managing P&L.
  • At least 5 years of experience in professional communications, including internal communications and change management.
  • Exceptional communication skills, capable of articulating complex ideas clearly and fostering strong relationships.
  • Proven experience in managing and expanding client accounts, ensuring high levels of service and satisfaction.
  • Experience with upper middle market and Fortune 500 companies, including interactions with senior executives.
  • Strong problem-solving abilities related to personnel and client issues.
  • A commitment to fostering a positive organizational culture.
  • Proficiency in utilizing technology and software for business operations.
  • A bachelor's degree is required.

Why Join Us:

  • We promote a progressive workplace culture, offering flexible schedules and generous time-off policies.
  • We invest in our team with comprehensive benefits, including medical, dental, and vision coverage, retirement plans, and professional development opportunities.
  • We provide a platform for driving strategic initiatives and fostering an environment of continuous improvement.
  • As we grow, we seek individuals eager to contribute to our success and explore new opportunities.

At Pivot, we are committed to diversity and equal opportunity, fostering an inclusive and collaborative environment for our employees, clients, and community.