Administrative Services Coordinator
3 days ago
**Job Title:** Administrative Services Coordinator
We are seeking an experienced Administrative Services Coordinator to join our team at Pop-Up Talent. As a key member of our operations team, you will play a vital role in ensuring the smooth operation of our insurance services.
**About the Role:**
- Salary: $24-$26 per hour
- Location: Blue Island, IL
As an Administrative Services Coordinator, you will be responsible for managing new claims, scheduling, file organization, and providing excellent customer service. You will also contribute to a dynamic and supportive work environment.
Key Responsibilities:
- Greet and welcome visitors, directing them appropriately
- Answer phone calls, forward, and screen calls in a professional manner
- Accept new claims/assignments and set up new jobs
- Dispatch and schedule tasks
- Manage files and maintain accurate records
- Update TPA websites and XactAnalysis platforms
- Maintain employee access to TPA platforms
- Ensure familiarity with TPA guidelines, SLAs, and active programs
- Maintain and improve TPA scorecards and resolve issues
- Receive, sort, and distribute mail daily, processing outgoing mail as needed
- Maintain office supplies and equipment
- Maintain on-call schedules
Qualifications:
- High School Diploma or Equivalent required
- 1-2 years' experience as an administrative assistant, secretary, or receptionist preferred
Work Schedule:
- First Shift: Monday-Friday, 8am-5pm
- On-call rotation with PTO time provided each quarter
Benefits:
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) - Company contributes 3% of your total pay
- Company Profit Sharing
- Continuing Education through seminars and in-house training
- Fun work culture and more
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