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Product Concierge Specialist

1 month ago

Thousand Oaks, California, United States Rusnak Full time
Overview

We are seeking a highly skilled Product Concierge Specialist to join our team at Rusnak Auto Group. As a Product Concierge Specialist, you will play a critical role in ensuring that our customers have a seamless and enjoyable ownership experience.



As a Product Concierge Specialist, you will be responsible for delivering exceptional customer service, educating customers on the features and benefits of our luxury vehicles, and ensuring that all vehicles meet our high standards before delivery.



We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about luxury vehicles, we encourage you to apply for this exciting opportunity.



Responsibilities

Key responsibilities of the Product Concierge Specialist include:


  • Delivering exceptional customer service and ensuring that all customers have a positive ownership experience.
  • Providing in-depth education on the features and benefits of our luxury vehicles.
  • Ensuring that all vehicles meet our high standards before delivery.
  • Resolving customer inquiries and issues in a timely and professional manner.
  • Collaborating with the sales and service teams to ensure seamless communication and customer satisfaction.

We are committed to providing our customers with an exceptional ownership experience, and we are seeking a highly skilled and motivated individual to join our team as a Product Concierge Specialist.



Qualifications

To be successful in this role, you will need:


  • A minimum of 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of luxury vehicles and their features and benefits.

If you are a motivated and customer-focused individual who is passionate about luxury vehicles, we encourage you to apply for this exciting opportunity.



Rusnak Auto Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace.