IT Support Specialist

2 weeks ago


Florence, South Carolina, United States Turfway Park Full time
Job Summary

This role is responsible for providing technical support and maintenance for all property-wide computer systems and applications. The ideal candidate will have a strong understanding of gaming system software applications and experience with Windows and SQL Server functionality.

Key Responsibilities
  • Provide timely and complete communications between corporate IT team and property IT staff.
  • Maintain and support all property-wide user-based computer applications, upgrades, and security.
  • Ensure computing systems are operating in compliance with regulatory environments.
  • Capture, deploy, and maintain standardized workstation configurations.
  • Provide support to users in system and software administration and usage.
  • Communicate and coordinate maintenance schedules, backups, and downtime to users.
  • Create and maintain technical documentation.
Requirements
  • Must be able to effectively communicate in English both orally and written.
  • Must possess 1-3 years of experience in Information Technology.
  • Experience understanding of gaming system software applications, with Aristocrat Oasis gaming application experience a plus.
  • Experience in general Windows and SQL Server functionality, operations, and security.
  • Excellent interpersonal and communication skills.
  • Must be at least 21 years of age and able to obtain gaming license(s) in jurisdictions where required.

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