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Center Operations Manager

2 months ago

Somerville, Massachusetts, United States U-Haul Full time

Position Overview:

U-Haul is seeking a dedicated and proactive individual to oversee one of our moving and storage facilities. As the Center Operations Manager, you will play a crucial role in ensuring the center operates efficiently and profitably. Your responsibilities will include recruiting and training a competent team, managing inventory levels, and overseeing equipment maintenance. You will be tasked with addressing challenges as they arise, making this role dynamic and fulfilling.

Our Commitment:

At U-Haul, we believe in a swift hiring process and prompt compensation. You can engage in a practical working interview and receive payment for your time. Additionally, we provide a $100 hiring bonus and a $300 cash bonus upon successful completion of our Equipment Inspection and Verification program.

Benefits for General Managers:

  • Comprehensive medical coverage, subject to eligibility
  • Prescription drug plans, if eligible
  • Dental and vision insurance
  • Access to a Registered Dietitian Program, if eligible
  • Gym reimbursement options
  • Weight management programs, if eligible
  • Virtual healthcare consultations
  • Job security and career growth opportunities
  • On-the-job training and development
  • Tuition reimbursement for educational advancement
  • Complimentary online courses through U-Haul University
  • Business travel insurance
  • Employee Assistance Program
  • Paid time off for holidays, vacations, and sick days, if eligible
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) retirement savings plan
  • Life insurance coverage
  • Critical illness and accident insurance
  • 24-hour pediatric healthcare access
  • Legal assistance program
  • Discounts on various services and products
  • Identity theft protection services
  • Wellness programs focusing on health and financial literacy
  • Membership in U-Haul Federal Credit Union

Key Responsibilities:

  • Oversee the fleet to ensure all equipment is clean and well-maintained.
  • Conduct profit and loss assessments.
  • Recruit and develop new team members.
  • Manage the budget for personnel expenses.
  • Monitor and record inventory levels.
  • Guarantee exceptional customer service.
  • Track fuel expenditures and petty cash.
  • Maintain a clean and secure facility.
  • Engage in continuous learning through U-Haul University.

Qualifications:

  • 1-3 years of management experience in retail or service sectors with accountability for financial outcomes and customer satisfaction.
  • Proficient in computer applications.
  • Strong organizational skills.
  • Experience managing high-volume retail operations with profit and loss responsibility.
  • Valid driver's license with a clean driving record.
  • High school diploma or equivalent.
  • Availability to work weekends and holidays.

Work Environment:

This position involves moderate risks or discomforts requiring specific safety measures, such as working near moving machinery or potentially hazardous materials. Personal protective equipment may be necessary.

Physical Requirements:

The role demands physical stamina, including extended periods of standing, walking, and the ability to lift at least 50 lbs, with or without assistance.

U-Haul is committed to fostering a healthy workplace. In line with state regulations, we do not hire individuals who use nicotine products in certain states. U-Haul is an equal opportunity employer, considering all applicants without discrimination based on various protected characteristics. Accommodations are available for applicants during the selection process.