Restaurant Manager
2 days ago
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant and Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so.
Key Responsibilities- Lead the Team: Assist the General Manager with all aspects of the center and its management. In the General Manager's absence, you'll be the one who holds down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole.
- Deliver Exceptional Guest Service: Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
- Drive Sales and Growth: Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
- Develop and Maintain a Strong Team: Recruit, hire, train, and schedule a talented team of hourly center staff. Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity.
- Oversee Food and Beverage Operations: Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings.
- 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
- Bachelor's Degree
- The ability to supervise center operations staff
- Strong Team Player
- Exceptional People Developer
- Customer Service Pro
- Knowledge of POS register systems
- Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
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