Hostess, Hospitality Specialist

4 days ago


Rome, New York, United States Beeches Manor Full time
Job Overview

We are seeking a skilled and friendly Hostess to join our team at Beeches Manor. As a Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities:

  1. Welcoming guests and seating them in a timely manner.
  2. Providing menus and answering initial questions.
  3. Assigning guests to tables and ensuring a smooth dining experience.
  4. Engaging with guests to ensure their satisfaction.
  5. Responding to complaints and resolving issues.
  6. Answering phone calls and taking reservations.
  7. Learning the menu and assisting with other duties as needed.

Requirements:

  1. High school diploma or equivalent.
  2. Basic computer skills and ability to learn point-of-sale systems.
  3. Attention to cleanliness and safety.
  4. Patience and customer-oriented approach.
  5. Responsible and trustworthy.
  6. Flexible availability.
  7. Strong communication and customer service skills.

Physical Requirements:

  1. Able to work in a standing position for long periods.
  2. Able to reach, bend, and frequently lift up to 30 pounds.
  3. Bloodborne Pathogens Exposure Category III.

Beeches Manor is an Equal Opportunity Employer.

This is a non-exempt position with a min-max rate of: $14.20-$16/hour.



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