Mobile Associate

2 days ago


Fort Lee, New Jersey, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. This role is a learning opportunity where new associates work with their team, build skills, and prepare for the next level up as a Mobile Expert.

Key Responsibilities:
  • Build proficiency in serving and selling to customers, providing a world-class customer experience, and building loyalty.
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Approach service and sales needs with composure, integrity, and compassion.
  • Use digital tools in interactions and onboarding to demonstrate T-Mobile's ever-expanding coverage and services.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
  • Passionate customer advocate with a desire to be themselves when connecting and having fun doing it (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
Benefits:

T-Mobile offers a competitive base salary and compensation package, including a Total Rewards Package that ensures employees get the same big love we give our customers. This includes a competitive base salary, annual stock grant, employee stock purchase plan, 401(k), and access to free money coaches.

Additionally, employees enjoy multiple wealth-building opportunities, including paid time off, up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, and voluntary long-term care insurance.

Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

Why Join T-Mobile?

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. We believe that our differences are what make us stronger and more innovative.

At T-Mobile, we're not just a company - we're a team of passionate individuals who are dedicated to making a difference in the lives of our customers and our communities. We're always looking for talented and motivated individuals who share our values and are excited about the opportunity to join our team.


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