Real Estate Loan Originations Support Specialist

18 hours ago


Tustin, California, United States SchoolsFirst Federal Credit Union Full time
Support Representative for Real Estate Loan Origination

We are seeking a highly skilled and detail-oriented Support Representative to join our Real Estate Loan Origination team at SchoolsFirst Federal Credit Union.

Key Responsibilities
  • Provide exceptional support to Loan Consultants by responding to inquiries and serving as the escalation point for team members seeking additional assistance with the loan origination process.
  • Conduct routine audits of loan application files for quality control and monitor department compliance, including ECOA – Regulation B process, HMDA, and timelines.
  • Troubleshoot and resolve loan application issues/errors within the loan origination platform system(s) and coordinate scheduling and distribution of funding confirmation calls to Members.
  • Manage electronic communications received from Members in various channels and may assist with loan consultant functions when necessary.
  • Order and follow-up on outside services, such as Appraisal, Escrow, Title, etc., and manage and administer daily functions of the Lock Desk.
Requirements
  • High School Diploma or GED required
  • 1-3 years real estate experience required
  • Registration with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE Act") when applicable


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