Catering Operations Manager

3 days ago


Bentonville, Arkansas, United States Aramark Full time
Catering Services Director Job Description

The Catering Services Director is a key leadership role responsible for overseeing the planning and execution of catering operations across multiple units or large accounts. This position requires a strong leader who can develop and implement effective strategies to meet customer needs, manage budgets, and drive business growth.

Key Responsibilities:
  • Coordinate catering operations, including event planning, team supervision, menu development, pricing, and departmental administration.
  • Develop and implement catering solutions to meet customer needs, including menu planning, pricing, and service standards.
  • Establish and maintain effective client and customer relationships, ensuring high levels of satisfaction and loyalty.
  • Develop and implement annual comprehensive marketing plans for catering, including collateral, sales strategies, and marketing budgets.
  • Stay ahead of industry trends and advise clients, customers, and staff on current catering products and services.
  • Facilitate the delivery of prepared food built from banquet event orders, ensuring timely and accurate execution.
  • Participate in sales processes and negotiations of contracts, assisting clients in planning special events.
  • Train and lead catering employees to ensure catering standards are followed, and sales, food, and labor targets are met.
  • Responsible for setting and delivering sales, food, and labor targets, as well as executing catering events of varied size and scope.
  • Ensure compliance with all food, occupational, and environmental safety policies, and maintain accurate reporting of catering-related revenue, expenses, and receivables.
Qualifications:
  • At least 4 years of experience in the catering industry.
  • At least 1-3 years of experience in a management role.
  • Previous experience in events and catering required.
  • Bachelor's degree or equivalent experience required.
  • Strong communication and leadership skills.
  • Available to work event-based hours.
  • Complete Food Handlers and Alcohol Service Certifications as required.

Aramark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and experienced professional looking for a challenging role, please apply today.



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