Member Support Representative

2 weeks ago


Roy, Utah, United States America First Credit Union Full time
Job Description

We are seeking a Member Support Representative to join our team at America First Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members through various communication channels.

About the Role:

  • Assume responsibility for the effective and professional performance of member service functions.
  • Respond to member inquiries and concerns in a professional and courteous manner.
  • Maintain accurate records and statistics, and complete required reports.

Requirements:

  • High school graduate or equivalent.
  • 1-3 years experience in a full-service financial institution (preferred).
  • Excellent communication and public relations skills.
  • Strong problem-solving skills and ability to operate related business equipment.

Salary and Benefits:

The estimated salary for this position is $16.00 per hour, with opportunities for growth and advancement within the company. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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