Administrative Director

1 week ago


Westlake, Ohio, United States L.S. Starrett Company Full time

Job Summary

This role will require a proactive individual who can effectively manage teams, enhance customer satisfaction and streamline administrative processes. The successful candidate will have excellent communication and interpersonal abilities, proficient in Microsoft Office Suite and HR software.

The Administrative Director will be responsible for leading and supervising the customer service team to deliver exceptional support and resolve inquiries efficiently. They will analyze customer feedback and service metrics to identify areas for improvement.

The ideal candidate will have a comprehensive knowledge of the field's concepts and principles, as well as strong problem-solving skills and a customer-centric mindset. They will also be able to multitask and prioritize effectively in a fast-paced environment.

Salary Estimate: $65,000 - $85,000 per year



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