Bill and Account Collector

4 weeks ago


Salisbury, Maryland, United States Bay Area Receivables Inc Full time
Job Description

We are seeking a highly skilled Bill and Account Collector to join our team at Bay Area Receivables Inc. As a Bill and Account Collector, you will be responsible for making phone calls to customers with outstanding debts, discussing their options for repayment, and finding a common ground that works for both parties.

Key Responsibilities:

  • Contact customers to discuss their accounts and outstanding balances
  • Discuss the reason for the debts with the customer, and help them understand their options moving forward
  • Create payment plans that work with the customer while also aligning with company policy
  • Maintain excellent records of customer interactions
  • Process incoming payments or debt settlements

Requirements:

  • Excellent customer service skills
  • Excellent communication skills
  • The ability to work well in a fast-paced environment
  • Familiarity with computer programs including the Microsoft Office suite


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