Billing and Collections Specialist
3 weeks ago
Why work at TidalHealth? Located in a desirable coastal area, our hospitals are among the top-performing in the nation, renowned for their expertise in neurosurgery, cardiothoracic surgery, and joint replacement, as well as comprehensive cancer care and wound care. With a commitment to excellence, we offer tuition assistance, scholarship programs, and a competitive salary range of $17.70 to $26.55, commensurate with experience.
Job Summary
We are seeking a skilled Billing and Collections Specialist to join our team at TidalHealth. As a key member of our Medical Center's revenue cycle team, you will play a crucial role in maintaining positive cash flow and reducing accounts receivable and A/R days, in compliance with all applicable regulations.
Key Responsibilities
- Process and follow up on billing and collections for Medical Center receivables.
- Collaborate with healthcare providers and insurance companies to resolve billing discrepancies and facilitate timely payments.
- Utilize computer systems and software to manage and track accounts receivable, A/R days, and cash flow.
- Provide exceptional customer service to patients, healthcare providers, and insurance companies, responding to inquiries and concerns in a timely and professional manner.
- Participate in ongoing training and education to enhance knowledge of healthcare billing, collection, and regulatory compliance.
Requirements
- High School graduate or equivalent required.
- Advanced courses in computer, office, or public relations preferred.
- One to two years' business office experience.
- Speed and accuracy with keyboard and calculator, and computer experience.
- Experience in healthcare billing, collection, or registration preferred.
- Customer service experience preferred.
- Requires six months on-the-job training.
- Certified Patient Account Technician (CPAT) preferred.
Benefits
- Full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period, and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
- Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.
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